Privacy Policy
Last Updated: 26/08/2025
Elusiv (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.elusivco.com, interact with our services, or make purchases.
1. Information We Collect
We may collect and process the following types of personal information:
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Personal Identifiers: Name, email address, phone number, billing/shipping address.
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Order Information: Products purchased, payment details (processed securely via third-party providers).
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Account Information: Login details if you create an account with us.
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Technical Data: IP address, browser type, operating system, referring URLs, and browsing behaviour.
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Marketing Preferences: Communication preferences and interactions with our campaigns.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Provide customer support.
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Improve our website, products, and services.
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Send marketing emails and updates (only if you have consented).
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Comply with legal and regulatory obligations.
3. Legal Basis for Processing (UK GDPR)
We process your personal data on the following bases:
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Contractual necessity (to fulfil your order).
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Legitimate interests (to improve our services, prevent fraud).
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Consent (for marketing communications).
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Legal compliance (where required by law).
4. Sharing Your Information
We do not sell your personal data. We may share it with:
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Service Providers: Payment processors, delivery companies, IT and hosting providers.
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Business Partners: Where collaboration requires sharing certain details (with your consent).
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Legal Authorities: If required by law or to protect our rights.
5. Cookies & Tracking
We use cookies and similar technologies to:
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Enable website functionality.
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Analyse website traffic and usage.
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Personalise your shopping experience.
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal information only as long as necessary:
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For order records: up to 7 years (in line with UK tax law).
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For marketing: until you withdraw consent or unsubscribe.
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Request corrections to your information.
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Request deletion of your data (“right to be forgotten”).
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Restrict or object to our processing.
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Withdraw consent for marketing at any time.
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Data portability (receive your data in a structured, machine-readable format).
To exercise these rights, contact us at [Insert contact email].
8. Security of Your Information
We implement technical and organisational measures to keep your personal data secure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Elusiv
Email: [Insert your contact email]
Address: [Insert company address]